E-Gift Card

We accept returns for eligible items within 30 days of delivery for STORE CREDIT ONLY! Final Sale Items are not eligible for returns.

• We do not issue refunds back to orignal method of payment. Store Credit will be sent in the form of an E-Gift Card via email when the return is prcocessed. Store Credit never expires.

You can find additional information about our Return Policy HERE

RETURN CENTER

DOMESTIC ORDERS

• FREE SHIPPING Orders Over $99 -  Standard Shipping 5-7 Business Days
• Standard Shipping 5-7 Business Days
• Priority Shipping 3-5 Business Days
• Express Shipping 2 Business Days
• Expedited Overnight

               *Shipping times are estimates.

INTERNATIONAL ORDERS

• UPS Worldwide Expedited*  4-5 Business Days
• UPS Worldwide Saver*  2-3 Business Days
• DHL Express Worldwide*  2-3 Business Days

               *Delivery time varies based on courier and location

Shipping times are estimates and are not guaranteed as there can be delays due to holidays, bad weather or unforeseen circumstance.

UPS and DHL are not available to all countries.

All international packages may be processed through customs regulation which may cause a slight delay in delivery. Ali’s Couture is not responsible for any customs fees assessed by the receiving country.

PROCESSING TIME

All orders are processed, verified, and shipped within 2-3 business days or sooner.

Express orders are processed within 1 business day.

Orders placed on Friday after 1:00 PM will not be processed until Monday.

Please Note: The time it takes to receive items includes Processing + Shipping Transit Time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order.

ADDITIONAL SHIPPING DETAILS

Please confirm your address and all the information before submitting your order

PO BOX addresses will be shipped via USPS

Ali’s Couture is not responsible for orders lost or stolen in the mail, incorrectly supplied addresses, or unclaimed/refused packages.

If your package arrives damaged, you must contact us within 24 hours of receiving your order.

You can track your package using the supplied tracking number.

Please note that not all styles are created equal. Each may vary depending on the brand, fabric and cut.  For more accurate information on a specific style, please refer to the product description details for example: true to size, runs small - order up a size, runs big - order down a size, stretchy or no stretch. If you have any more questions regarding sizing feel free to contact us at customercare@aliscouture.com.